The Marketing Manager of a Local Service Organization Recently Decided

question 8

Essay

The marketing manager of a local service organization recently decided to take steps to improve customer service.As consultant to the marketing manager,you suggested that advances in technology might be used to help empower customers.The marketing manager asked you to explain how technological advances can be used to empower the firm's customers.What is your response?

Identify the historical influences and individuals that contributed to the field of developmental psychology.

Recognize the importance of nature and nurture in human development.

Grasp the concept of stages and patterns of development across the lifespan.

Distinguish between continuous and discontinuous views of development.

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Definitions:

Temporary Change

A modification or alteration that is not permanent, often expected to revert back to the original state after a certain period or under specific conditions.

Organism's Behavior

The observable actions or reactions of living entities in response to external or internal stimuli.

Systematic Desensitization

A behavior therapy used to reduce phobic and anxiety responses through gradual exposure to the feared stimulus, paired with relaxation exercises.

Complex Behaviors

Actions or reactions that involve a combination of skills and attributes such as emotional, cognitive, and social components, resulting in intricate or complicated responses to stimuli.