Environmental Scanning Is the Process of Carefully Monitoring the External

question 26

True/False

Environmental scanning is the process of carefully monitoring the external environment for changes that pose threats or opportunities to the service organization.

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Definitions:

Frank and Lillian Gilbreth

Frank and Lillian Gilbreth were pioneers in the field of industrial engineering and time and motion studies, focusing on efficiency and labor-saving techniques.

Frederick W. Taylor

Known as the father of scientific management, he introduced methods for improving industrial efficiency.

Optimum Shovel Load

The ideal quantity of material a shovel can efficiently move at one time, maximizing productivity while minimizing physical strain and operational costs.

Operational Approach

A method of addressing problems or tasks focusing primarily on the practical and efficient achievement of objectives.