On Her Way to Work,the Owner of a Local Service

question 21

Essay

On her way to work,the owner of a local service organization heard the term "benchmarking" on a local radio news program.Recognizing that you were knowledgeable about benchmarking,the owner called you into her office and asked you to explain the term to her and to help her understand why her service organization should use benchmarking.What would you tell her about benchmarking and why service organizations should use it?

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Definitions:

Monozygotic Twins

Twins that result from one fertilized egg splitting and developing into two embryos, sharing identical genetics.

Identical Twins

Twins that originated from the same fertilized egg, sharing all of their genetic material, and typically having very similar appearances.

Dizygotic Twins

Dizygotic twins, also known as fraternal twins, are produced from the fertilization of two separate eggs during the same pregnancy, sharing about 50% of their DNA.

Fraternal Twins

Siblings born at the same time from separate eggs fertilized by different sperm cells, sharing 50% of their DNA.