Service Organizations That Use Customer Relationship Management (CRM)systems Recognize the Importance

question 49

True/False

Service organizations that use customer relationship management (CRM)systems recognize the importance of attracting and retaining profitable customers for the long-term.

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Definitions:

Intimacy Versus Isolation

A psychosocial stage described by Erik Erikson, focusing on the development of close relationships in early adulthood.

Social Contacts

Interactions and engagements individuals have with others within their social network.

Live in Isolation

The state or condition of being apart from social or societal contact, which can be either self-imposed or due to external circumstances.

Basic Strength

Fundamental psychological or emotional capacity that contributes to the healthy development and well-being of an individual.