The Cost of Retaining Existing Customers Is Estimated to Be

question 21

True/False

The cost of retaining existing customers is estimated to be three to five times more expensive than it is to gain new customers.

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Definitions:

Fish Tacos

A type of food consisting of grilled or fried fish wrapped in a flour or corn tortilla, often served with various toppings.

Chicken Tacos

A culinary dish consisting of chicken, typically shredded or chopped, served in a folded or wrapped tortilla, often accompanied by various toppings.

Ingredients

The components or elements that are combined to create a product, especially in food manufacturing or pharmaceuticals, key to quality and regulatory compliance.

Postponement

A supply chain strategy that delays customization or final assembly of a product until customer orders are received to reduce inventory costs and improve customization.