Empathy Is Evidenced by a Salesperson's Display of Sincerity and Interest

question 15

True/False

Empathy is evidenced by a salesperson's display of sincerity and interest in the buyer's situation.

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Definitions:

Other Person's Perspective

The viewpoint or position from which another person sees or considers a situation or problem.

External Reasons

Factors or motivations that come from outside an individual and influence their actions or decisions.

Internal Reasons

Motivations or justifications that are based on personal values, desires, or beliefs.

Internal Locus

The belief that one controls their own destiny and outcomes are directly tied to one's own behavior and actions.