SCENARIOS Digital Cookware

question 69

Multiple Choice

SCENARIOS
Digital Cookware
Digital Cookware has developed a new kind of skillet that should make cooking easier for many non-chefs.The skillet has a display on its handle that beeps to alert the cook when the pan's target temperature is reached.The skillet with the aid of an accompanying cookbook will take much of the guesswork out of cooking.Digital Cookware is a small company,and it has invested considerable money in developing this new technology,which it eventually hopes to use in an entire line of pots and pans.It has run some small ads for the new skillet in cooking magazines and been featured on some morning talk shows.It needs a quick infusion of cash to maintain its current operational level and to develop the rest of the cookware line.Digital Cookware is considering some kind of sales promotion.
-Refer to Technology Advancement.One of the key areas of training provided by Technology Advancement Corporation involves post purchase customer satisfaction surveys.This is part of:

• A) negotiation
• B) sales presentation
• C) following up
• D) cold calling
• E) referral

---

Definitions:

FUTA

The Federal Unemployment Tax Act, which imposes a payroll tax on businesses to fund state workforce agencies.

Wages Expense

The total cost incurred by a company for the payment of wages to employees during a specific period.

FICA Tax Rate

The percentage of income that is taken as tax to fund Social Security and Medicare, paid equally by employees and employers.

Federal Unemployment

Federal Unemployment refers to unemployment tax paid at the federal level by employers to fund state workforce agencies and unemployment insurance for workers who have lost their jobs.