Marketers Produce a Customer Experience Through Seven Website Design Elements

question 53

Multiple Choice

Marketers produce a customer experience through seven website design elements: (1) context, (2) content, (3) __________, (4) customization, (5) communication, (6) connection, and (7) commerce.

• A)creativity
• B)community
• C)consistency
• D)collaboration
• E)control

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Definitions:

Legitimate Reason

A justifiable, rational basis for a decision, action, or policy, often used in legal or professional contexts.

Rehabilitation Act

A U.S. federal law that prohibits discrimination on the basis of disability in programs conducted by Federal agencies, programs receiving Federal financial assistance, and in the employment practices of Federal contractors.

Handicapped

A term describing a person who has a physical or mental condition that substantially limits one or more major life activities.

AIDS

Acquired Immune Deficiency Syndrome, a life-threatening condition caused by the human immunodeficiency virus (HIV) impairing the immune system.