Which of the Following Statements Regarding the Role of Salespeople

question 56

Multiple Choice

Which of the following statements regarding the role of salespeople is MOST ACCURATE?

• A)Salespeople have little say in a company's account management policies.
• B)Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
• C)Salespeople are the most highly trained of all a firm's employees and therefore have the greatest job security.
• D)Salespeople create customer value by providing follow through after the sale.
• E)Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.

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Definitions:

Depression

An affliction related to mental health, manifested by lasting downtrodden spirits or disinterest in usual hobbies, causing substantial daily life disruption.

Cortisol

Hormone that helps the body respond to stressors, inducing the fight- or- flight response.

Hippocampus

A major component of the brain involved in memory formation, organization, and retrieval, as well as spatial navigation.

Chronic Elevated Levels

Consistently high measures of certain indicators, such as blood pressure or stress hormones, over an extended period, indicating ongoing health or environmental issues.