Which of the Following Statements Should a Salesperson Use to Agree

question 63

Multiple Choice

Which of the following statements should a salesperson use to agree with and neutralize an objection?

• A)"I think I might be able to explain that better to you after showing you this diagram."
• B)"Yes,you're right,it is lighter,but that is done intentionally to make your work easier."
• C)"That's true.It does have a shorter shelf life,but that really hasn't been a problem.It is so popular it never stays on the shelf that long anyway."
• D)"Where did you hear that? Your source must have erroneous information."
• E)"As I was saying…."

Acknowledge the use of power for the good of the group or organization.

Identify the styles of leadership and their impact on organizational and personal outcomes.

Understand the role of leadership styles in managing the balance between concern for people and concern for task.

Recognize the misconceptions related to leadership and leadership attributes.

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Definitions:

Servicing Model

A framework or approach used by organizations to deliver service to their customers, encompassing strategies, processes, and technologies for efficient and effective service delivery.

Union Energies

The collective vigor and efforts by labor unions to mobilize, campaign, and advocate for workers' rights and benefits.

Organizing Model

A strategy used by labor unions focusing on building power and union density through active recruitment and mobilization of all workers.

Union Activism

The actions undertaken by members of labor unions aimed at achieving their objectives, such as better wages, working conditions, and rights for workers through various forms of protest and negotiation.