The Message Should Be Simple, to the Point, and Differentiated

question 21

Multiple Choice

The message should be simple, to the point, and differentiated because the target

• A) may question and doubt the message.
• B) may ignore the message.
• C) will accept the message as given.
• D) is distracted by competing messages.
• E) is distracted by the channel.

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Definitions:

Active Listening

A communication technique involving fully concentrating, understanding, responding, and then remembering what is being said.

Counterconditioning

A behavioral therapy technique that involves replacing an undesirable response to a stimulus with a more desirable one.

Humanistic Therapies

A category of psychotherapies that emphasize personal growth and the concept of self-actualization, focusing on an individual's potential and stressing the importance of self-exploration and personal responsibility.

Self-Awareness

Acknowledgement of one's own identity, affective states, reasons for action, and desires.