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Quality Is the Totality of Features and Characteristics of a Product

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Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.


Definitions:

Locking Mechanism

A device or system designed to prevent movement or separation by securing components in place, commonly used in various types of machinery and equipment.

Drawbar Eye

The coupling eye that engages to either a pintle hook or the shank below a heavy-duty ball hitch assembly.

A-train Combination

A specific truck and trailer arrangement where a standard tractor pulls a semi-trailer which is connected to a "pup" trailer by a converter dolly, used to increase cargo capacity.

Pintle Hook

A hinged hook used for towing that allows the connection between a trailer and a towing vehicle, known for its durability and use in heavy-duty applications.

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