Many Carwashes Offer Free Replacement Washes to Car Owners If

question 55

Multiple Choice

Many carwashes offer free replacement washes to car owners if it rains or snows within 24 hours of when they had their cars cleaned at the carwash.Because people who would take advantage of this service guarantee are the ones that are concerned about the appearance of their car,this service guarantee:

• A) Shows the absence of a customer focus
• B) Illustrates the importance of employee empowerment
• C) Does not fit the service provider's image
• D) Is very meaningful
• E) Is unconditional

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Definitions:

Opportunity Costs

Forgoing possible benefits from different choices when selecting a specific option.

Credit Instrument

A document or agreement that serves as evidence of a debt or credit relationship, facilitating the extension of credit.

Indebtedness

A financial metric indicating the total amount of owed financial obligations or debts by an individual, company, or country.

Opportunity Costs

The benefit that is missed or given up when choosing one alternative over another, emphasizing the potential trade-offs in decision-making.