Well-Implemented Retention Strategies Will Have Long-Term Success Even If There

question 20

True/False

Well-implemented retention strategies will have long-term success even if there is no solid base of service quality and customer satisfaction to build on.

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Definitions:

Separated

The condition in which individuals who were previously jointly situated, like married couples, choose to live apart without dissolving the legal union.

Divorced

A legal dissolution of a marriage by a court or other competent body, officially ending a marital relationship.

Lesbian Woman

A woman who is emotionally, romantically, and/or sexually attracted to other women.

Same-Sex Partners

Individuals who are involved in a romantic or sexual relationship with someone of the same sex.