An Outside Trainer Will Have More Credibility with Trainees When

question 29

Multiple Choice

An outside trainer will have more credibility with trainees when:

• A)the trainer uses PowerPoint slides and other technology as part of the program
• B)the training is done in a small class size
• C)the trainer has an advanced degree in Instructional Design and Training
• D)the training is on in-house products and services
• E)the training is on a product or service the trainer works for

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Definitions:

Operations Management

The administration of business practices to create the highest level of efficiency possible within an organization.

Quality

How well a good or service meets or exceeds customers’ expectations, or the degree to which a product conforms to established tolerance standards.

Consumer Demand

The desire for particular goods or services supported by the capacity to purchase them.

Price

The amount of money expected, required, or given in payment for something.