Which of the Following Is One of the Main Challenges

question 26

Multiple Choice

Which of the following is one of the main challenges of using sales force automation software?

• A)making the initial capital investment in the software system
• B)getting the salespeople to use the software,and use it effectively
• C)writing a sales script to put into the software
• D)keeping customer contact information updated
• E)keeping unauthorized employees from accessing sensitive customer data

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Definitions:

Denial

A defense mechanism in which confrontation with a reality is avoided by denying the existence of the problem or reality.

Projection

A defense mechanism in psychology where an individual attributes their own unacceptable thoughts, feelings, or motives to another person.

Defense Mechanism

Psychological strategies brought into play by individuals, groups, or even nations to cope with reality and to maintain self-image.

Distorts Reality

A cognitive bias or psychological state where an individual's perception of reality is significantly altered from the actual state of the world.