Some Retailers Have Feared That Their Customers Will Like the Convenience

question 52

Multiple Choice

Some retailers have feared that their customers will like the convenience of Internet shopping and quit shopping at their stores.To combat this,many mall retailers have tried to create a shopping experience that is entertaining because they believe that Internet retail sites are not designed to be fun.That's why you'll see fashion shows,magic acts,local singers and children's art exhibits at malls.The malls are encouraging _____ behavior.

• A) Social interaction
• B) Cognitive
• C) Avoidance
• D) Ergonomic
• E) Holistic

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Definitions:

Shocking Event

An occurrence that is surprising, unsettling, or disturbing to the public or an individual, often leading to widespread reaction or change.

Ethnocentric Bias

The tendency to view other cultures from the perspective of one's own, often leading to misinterpretation or judgment based on one's own cultural standards.

Hawaiian Language

A Polynesian language that is the indigenous language of the Native Hawaiian people and an official language of the State of Hawaii.

Historians

Scholars who study and write about the past, analyzing historical sources, events, and periods to understand how they have shaped the present.