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Anika belongs to an Internet library,which lets her trade books she no longer wants for like-valued items she does want.Most members follow the rules of the Web site,but a few unscrupulous members do not mail requested books because they are more interested in acquiring books than sharing them with others.Anika has the potential to experience problems with which e-service quality dimension as she trades books?
Style
The distinctive way in which a writer or artist expresses themselves, often characterized by particular language, format, or visual appearance.
Lab Reports
Written documents that describe and analyze laboratory experiments, detailing the process, results, and conclusions.
Acknowledgments Section
A part of a document or book where the author expresses gratitude to those who contributed to the work.
Lab Report
A detailed document describing the process, results, and conclusions of a laboratory experiment.
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