Service Encounters That Occur Without Any Human Contact Are Referred

question 31

True/False

Service encounters that occur without any human contact are referred to as impersonal encounters.

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Definitions:

Immigration Law

The body of law that governs immigration policies, including the entry, residence, employment, and rights of foreigners within a country.

Family Reunification

A policy or process that allows immigrants to bring their immediate family members to their country of residence.

Legal Immigrants

Individuals who have been granted the right to live permanently in a country, following the legal requirements of immigration laws.

Family-Sponsored Immigrants

Individuals who are allowed to immigrate to a country based on family ties, including spouses, children, and other close relatives of citizens or legal residents.