Which of the Following Statements About Services Is True

question 49

Multiple Choice

Which of the following statements about services is true?

• A) A service economy produces services at the expense of other sectors.
• B) Service jobs are low paying and menial.
• C) Service production is labor intensive and low in productivity.
• D) Service is a necessary evil for manufacturing firms.
• E) Marketing and managing services presents issues and challenges not faced in manufacturing and packaged goods companies.

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Definitions:

Falling

The act of moving downward, typically rapidly and freely without control, due to the force of gravity.

Learning Perspective

A viewpoint in psychology that emphasizes the effects of experience on behavior.

Obsessive-Compulsive Behavior

A pattern of unreasonable thoughts and fears (obsessions) that lead to repetitive behaviors (compulsions).

Compulsive Actions

Behaviors that are performed repeatedly and excessively without the ability to control them, often in response to an obsessive thought.