SPIN and Active Listening Techniques Are Used to Find Out

question 38

True/False

SPIN and active listening techniques are used to find out and understand the personal and professional needs of an internal customer.

---

Definitions:

Ancestral Territory

Land that is considered spiritually and historically significant to a group of people, often indigenous groups, because their ancestors lived and operated on it.

Civil Liberties

Fundamental rights and freedoms protected by law from government interference, including freedom of speech, privacy, and equal treatment.

Habeas Corpus

A legal principle that protects individuals from arbitrary detention by requiring authorities to present them before a court or judge.