Identify a True Statement About the Follow-Up That Salespeople Should

question 66

Multiple Choice

Identify a true statement about the follow-up that salespeople should perform after a sale.

• A) Salespeople should make a call to say thank you and to check to see that the product is working appropriately.
• B) Personal follow-up visits should be avoided because they are expensive and tend to accomplish little.
• C) Salespeople should follow up with only those members of the buying center who are directly involved in the use of the product.
• D) Salespeople should ideally follow the 3-by-3 strategy to make all their follow-up calls.
• E) Salespeople should avoid regular follow-up with their accounts to identify any changing needs as it will tarnish goodwill between the seller and the buyer.

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