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When a Prospect Asked How Quickly the Replacement Part for a Wood

question 4

Multiple Choice

When a prospect asked how quickly the replacement part for a wood laminating machine could be delivered in the event of a part failure,the salesperson said,"Before we discuss replacement parts,let me explain to you how my company's machine reduces waste to a minimum and still produces beautiful laminations." What method for handling an objection was used in this example?


Definitions:

Heterosexism

Heterosexism is the discrimination or prejudice against homosexuals on the assumption that heterosexuality is the norm, often manifesting in societal attitudes, institutional policies, and practices.

Heteronormativity

Examines the ways in which heterosexuality is produced as a natural, unproblematic, taken-for-granted phenomenon that is maintained and reinforced through the everyday actions of individuals and through dominant social institutions.

Compulsory Heterosexuality

The assumption that men and women are innately attracted to one another both emotionally and sexually and that heterosexuality is natural and normal.

Romantic Relationships

Emotional and physical connections between two people who share mutual love and affection.

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