During a Sales Presentation,the Salesperson,Kiara,informs the Customer That the Zeus

question 5

Multiple Choice

During a sales presentation,the salesperson,Kiara,informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range.He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature.In the context of the communication process,Kiara is _____,the customer is _____,and the secretary is _____ in this scenario.

• A) decoding;encoding;giving feedback
• B) decoding;giving feedback;creating noise
• C) encoding;decoding;giving feedback
• D) encoding;decoding;creating noise
• E) decoding;encoding;creating noise

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Definitions:

Predicted Outcome

A predicted outcome is the expected result of an experiment or model, often based on theoretical insight or previous data.

Hasty Generalization

A fallacy in which a conclusion is not logically justified by sufficient or unbiased evidence.

Composition

The act of combining parts or elements to form a whole; in logic, the fallacy of assuming that what is true of the part is true for the whole.

Fallacy Of Division

The erroneous reasoning that what is true of the whole must also be true of its parts.