Examlex
After determining a list of sales prospects, a salesperson should prioritize those prospects.
Motivational Interviewing
Intervention for sufferers of substance use disorders to elicit and solidify individuals’ motivation and commitment to changing their substance use; rather than confronting the user, the motivational interviewer adopts an empathic interaction style, drawing out the user’s own statements of desire, ability, reasons, need, and, ultimately, commitment to change.
12-Step Program
A set of guiding principles outlining a course of action for recovery from addiction, compulsion, or other behavioral problems.
Contingency Management Programs
Behavioral treatment methods that reward or punish individuals for adhering to or deviating from certain behaviors or objectives.
Reinforcements
In behavioral psychology, anything that strengthens or increases the likelihood of a response or behavior occurring again.
Q1: Possessing strong product, service, and customer knowledge
Q13: Good salespeople rarely need sales presentation aids.
Q17: The mental states approach to selling requires
Q17: Which of the following is not a
Q34: Consultative selling is more or less the
Q65: One of the reasons salespeople dislike prospecting
Q65: Individuals within an organization who are in
Q108: "A maintenance agreement should be included" reflects
Q114: Because order-getters actively seek orders (usually in
Q128: A salesperson with well-developed questioning skills is