Examlex
Discuss how a customer determines the quality of a product. Give a specific example to illustrate your answer.
Pitch, Pace, And Stress
Elements of speech that involve the tone, speed, and emphasis of voice to convey meaning effectively.
Emphatic Listening
A listening technique where the listener pays close attention to the speaker's emotions and body language to fully understand the message being conveyed.
Critical Listening
The skill of listening with the intention to analyze and evaluate the content of the communication for accuracy, validity, and relevance.
Active Listening
Making a conscious effort to turn off filters and biases to truly hear and understand what someone is saying.
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