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State the Advantages of the SERVQUAL Instrument

question 86

Essay

State the advantages of the SERVQUAL instrument.


Definitions:

Salaries

Payments made regularly by an employer to an employee, especially a professional or white-collar worker.

5-Number Summary

A statistical summary that provides five key data points: minimum, first quartile, median, third quartile, and maximum.

Smallest Observation

The minimum value recorded in a set of data.

First Quartile

The value below which 25% of the observations fall, marking the lower quarter of the data set.

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