All of the Following Represent the Best Practices to Excellent

question 95

Multiple Choice

All of the following represent the best practices to excellent post-sales service EXCEPT:

• A) Understand the policies of the buying firm.
• B) Coordinate the needed resources (within the salesperson's firm) to enable excellent execution.
• C) Continually learn about the customer's business.
• D) Avoid any communication related to changes to product, pricing, delivery, etc.
• E) Follow-up with the buyer.

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Definitions:

Dual Federalism

A governmental system where authority is split between national and state levels as per explicitly outlined terms, with state authorities implementing their designated powers without obstruction from the national government.

Cooperative Federalism

A concept of federalism in which national, state, and local governments interact cooperatively and collectively to solve common problems, rather than making policies separately.

Dual Federalism

A concept of federalism where the federal and state governments are seen as distinct entities providing separate powers to the people, with minimal overlap.

Reserved Powers

Powers which are not explicitly listed in the U.S. Constitution as belonging to the federal government and are therefore, according to the Tenth Amendment, reserved to the states or the people.