When Using a Nondirective Question as an Approach Method, the Salesperson

question 47

True/False

When using a nondirective question as an approach method, the salesperson should begin by asking the prospect a closed-ended question.

Differentiate between high- and low-involvement purchases.

Analyze the effect of cognitive dissonance on post-purchase behavior.

Comprehend the importance of situational factors such as physical and social surroundings in decision making.

Understand strategies for marketing low-involvement products.

---

Definitions:

Plagiarism

The act of using someone else's work or ideas as your own without giving proper attribution.

Credibility

the quality of being trusted, believable, or reliable.

Documentation

The act of creating documents to record information regarding processes, systems, or transactions for future rference.

Biographic Information

Personal details about someone's life, history, and experiences.