Which of the Following Is a Major Advantage of Using

question 29

Multiple Choice

Which of the following is a major advantage of using the memorized sales presentation method?

• A) It allows moderate participation from the prospect.
• B) It allows the salespeople to highlight different benefits for different customers.
• C) It lends confidence to inexperienced salespeople.
• D) It allows salespeople to proceed quickly and answer more customer questions.
• E) It can be used well for selling technical products.

Comprehend the relationship between order management and customer service in business operations.

Identify and apply key elements of service recovery in case studies.

Analyze the phases of order management and their interrelations.

Understand the implications of product substitutability on stockout costs.

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Definitions:

Supervisors

Individuals who have the responsibility and authority to oversee the work performance of others and guide them towards achieving the objectives of the organization.

Organization

A structured group of individuals working together to achieve common goals or purposes, typically within an identified framework or system.

SHRM Competency Model

A framework developed by the Society for Human Resource Management that outlines the necessary skills and competencies for HR professionals.

Interpersonal Cluster

A set of skills focused on effective communication, empathy, and relationship-building among individuals within a group or organization.