Which of the Following Refers to a Brief Story Used

question 31

Multiple Choice

Which of the following refers to a brief story used to illustrate a point and to compare something familiar to something unfamiliar?

• A) Metaphor
• B) Simile
• C) Analogy
• D) Parable
• E) Imagery

---

Definitions:

Customer Service Department

A division within a company that handles inquiries, supports customers with problems, and provides after-sales service.

Cost Per Minute

A metric used to measure the cost incurred by an operation or process on a per-minute basis, often used in efficiency and productivity analyses.

Customer Cost Analysis

An assessment of the costs associated with acquiring and serving a customer, used to evaluate the profitability of customer relationships.

Time-Driven Activity-Based Costing

An accounting method that assigns costs based on the actual time resources are consumed by activities, improving accuracy of cost allocation.