The MIT Precision Products Salesperson Called on the Dentist and Described

question 87

Multiple Choice

The MIT Precision Products salesperson called on the dentist and described his company's new drill as having "unbelievable cutting power" and "a perfect balance to reduce hand fatigue." The dentist looked at the salesperson as if he were crazy and said, "I will never use your company's product. It was due to an MIT product that I failed to graduate with the rest of my classmates." In terms of the communication process, the dentist:

• A) encoded the message.
• B) created noise.
• C) provided feedback.
• D) changed the communication channel.
• E) altered the communication medium.

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Definitions:

Louis Thurstone

A pioneering American psychologist known for his contributions to psychometrics and the theory of intelligence.

Robert Sternberg

A psychologist known for his theory on the triarchic theory of intelligence, which describes three distinct types of intelligence: analytical, creative, and practical.

Means-End Analysis

A problem-solving strategy that involves identifying the goal, determining the obstacles in the way, and taking steps to overcome them.

Overextension

In language acquisition, overextension is when a child applies a word too broadly, beyond its typical use, reflecting the developmental stage of understanding categories.