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Why Is It Important to Maintain Service Quality in Service

question 13

Essay

Why is it important to maintain service quality in service industries? Explain the four areas that service distribution should focus on to maintain the quality of service.


Definitions:

Economic Profit

The financial measurement between a company's aggregate earnings and its total costs, covering both explicit and hidden charges.

Output Level

The quantity of goods or services produced by a firm or economy in a certain period.

Nondiscriminating

A principle or practice that ensures equal treatment and opportunities for all, without biases or prejudices based on irrelevant characteristics.

Pure Monopolist

A single seller in a market with no close substitutes for its product, dictating the market terms and prices.

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