The Primary Way in Which Relationship Selling Creates Customer Value

question 63

Multiple Choice

The primary way in which relationship selling creates customer value is by

• A) assigning a single sales representative to a single customer.
• B) maintaining a long-term connection involving mutual respect and trust.
• C) guaranteeing fair and equitable prices for each client regardless of the size of the purchase.
• D) providing cumulative discounts based on customer loyalty and the length of the customer relationship.
• E) guaranteeing fair and equitable sales practices for each customer regardless of the frequency of the purchase.

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Definitions:

Myringoplasty

A surgical procedure to repair a perforation of the tympanic membrane in the ear to restore hearing and prevent infections.

Eustachian Tube

A canal that connects the middle ear to the nasopharynx, helping to equalize air pressure on both sides of the eardrum.

Oval Window

A membrane-covered opening that leads from the middle ear to the vestibule of the inner ear.

Tympanic Membrane

Commonly known as the eardrum, the tympanic membrane is a thin membrane that vibrates in response to sound waves, playing a crucial role in hearing.