Behavioral Measures Used to Evaluate Salespeople Include Assessments of a Salesperson's

question 40

Multiple Choice

Behavioral measures used to evaluate salespeople include assessments of a salesperson's ________, attention to customers, product knowledge, selling and communication skills, appearance, and professional demeanor.

• A) attitude
• B) sales level
• C) intelligence
• D) personal values
• E) personal ethics

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Definitions:

Elements

Fundamental components or parts that combine to form a whole, often referring to substances that cannot be broken down into simpler forms by chemical means.

Feedback Quality Control

Inspecting and testing products after they are produced.

Inspecting

The act of examining something carefully in order to determine its condition or identify problems, often performed as part of quality control in manufacturing.

Testing

The process of evaluating the functionality, quality, or performance of a product or system through examination and trial.