________ Consists of Processes and Technologies That Supply Customers with Information

question 39

Multiple Choice

________ consists of processes and technologies that supply customers with information about postsale activities, including installation, repair, replacement, and replenishment, and technical expertise pertaining to products.

• A) Time management software
• B) Customer service and support automation
• C) Sales force automation
• D) Warranty software
• E) Marketing automation

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Definitions:

Random Variable

A numerical description of the outcome of a statistical experiment.

Registered Voters

Individuals who are officially recorded on an electoral register, making them eligible to vote in elections.

Random Sample

A subset of a statistical population in which each member has an equal chance of being selected, used to ensure unbiased representations.