________ Consists of Processes and Technologies That Supply Customers with Information

question 39

Multiple Choice

________ consists of processes and technologies that supply customers with information about postsale activities, including installation, repair, replacement, and replenishment, and technical expertise pertaining to products.

• A) Time management software
• B) Customer service and support automation
• C) Sales force automation
• D) Warranty software
• E) Marketing automation

---

Definitions:

Chlorpromazine

An antipsychotic medication used to treat psychiatric disorders such as schizophrenia, bipolar disorder, and acute psychotic episodes.

Haloperidol

An antipsychotic medication used to treat schizophrenia, acute psychotic states, and symptoms of Tourette syndrome.

Therapeutic Services

Professional services designed to treat or manage mental, emotional, and physical disorders or illnesses.

Culturally Responsive

An approach in education and other sectors that recognizes the importance of including students' cultural references in all aspects of learning.