After Selecting U

question 41

Multiple Choice

After selecting U.S. Bank after a move to a new state, Theresa needed help with her accounts and went to visit a personal banker. She was very impressed with the banker's attitude and willingness to explain certain items to her in terms she could understand. The service Theresa received from the U.S. Bank representative had ________ properties.

• A) credence
• B) expertise
• C) search
• D) experience
• E) customer relationship

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Definitions:

Face Value

Is the nominal value or dollar value stated on a financial instrument, such as a bond or a stock.

Bond Issue

The process by which a borrower issues bonds to investors in order to raise capital under specific terms of repayment and interest.

Deposited Cash

Cash that has been placed into a bank account or financial institution for safekeeping or to earn interest.

Bond Refunding

The process of retiring existing bonds by issuing new bonds, usually to take advantage of lower interest rates.