Which of the Following Would NOT Be a Benefit to the Company

question 62

Multiple Choice

Which of the following would NOT be a benefit to the company in its efforts to implement CRM strategies using a newly developed web- based interface within its business- to- business practices?

• A)Customers have the ability to pay invoices electronically.
• B)Customers have the ability to collaborate with others throughout the system.
• C)Customize advertisements,product promotions,and discounts for loyal customers.
• D)Customers have the ability to be harassed by unhappy employees.
• E)Customers have the ability to check on the status of old orders.

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Definitions:

Global Leadership

The skill and ability to influence individuals, teams, and organizations from different countries or cultures to achieve a common goal.

Complexity

Operating in multiple countries, dealing with various cultures, and, most important, recognizing that optimal solutions will vary across different countries.

Global Competencies

Global competencies are skills and knowledge that enable individuals or organizations to operate effectively in diverse cultural, economic, and geopolitical environments worldwide.

Immediate Responsibilities

Tasks or obligations that require prompt attention and immediate action within a professional or personal setting.