In the Context of Dimensions of Quality, ________ Primarily Refers

question 45

Multiple Choice

In the context of dimensions of quality, ________ primarily refers to the probability that a product will function properly and not break down during a specified period.

• A) reliability
• B) conformance
• C) durability
• D) aesthetics

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Definitions:

Factor-Rating Method

A technique used in operations management and decision making that evaluates and compares various factors by assigning them scores.

Tangible Costs

Readily identifiable costs that can be measured with some precision.

Intangible Costs

A category of location costs that cannot be easily quantified, such as quality of life and government.

Competitiveness

The ability of a company, sector, or nation to offer products and services that meet the quality standards of the local and global markets at competitive prices.