Lonnie Is a Newly Trained Salesperson for a Company That

question 66

Multiple Choice

Lonnie is a newly trained salesperson for a company that manufactures customized display shelf and storage units for retail stores. Lonnie was proud of the number of sales he made during his first months of selling. Today he received a call from his sales manager who was highly critical of Lonnie's recent sales. It seems that Lonnie was offering potential customers a 10 percent discount if they would make an immediate purchase. Lonnie's company has a policy of not offering a discount of any kind

• A) Product knowledge
• B) Competitive information
• C) Company orientation
• D) Time and territory management
• E) Legal/ethical issues

---

Definitions:

New York Longitudinal Study

A pioneering research project that began in the 1950s, studying the personality development of individuals from infancy through adulthood.

Temperament Categories

Classifications that describe innate disposition or personality traits, typically referring to consistency in responses to stimuli or events across time and situations.

Slow-to-warm-up

Describes a temperament where an individual is initially cautious in new situations but becomes more comfortable over time.

Synchrony

A simultaneous action or occurrence, or the coordination of events to operate in unison, often observed in human interactions and natural processes.