The Use of Outside Sources to Develop and Implement a Training

question 65

Multiple Choice

The use of outside sources to develop and implement a training program is encouraged only if:

• A) They have the best reviews in the industry
• B) They meet the objectives of the company
• C) They change the attitudes of the members of the sales force
• D) They entertain as well as train
• E) None of the above

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Definitions:

Performance Excellence

The achievement of the highest level of performance and outcomes in organizational tasks, often through continuous improvement and quality assurance processes.

Discipline Problems

Issues related to maintaining order and ensuring individuals adhere to rules and standards.

Permissiveness

A management or parenting style characterized by allowing employees or children more freedom and fewer restrictions.

Rigidity

The lack of flexibility or the refusal to change opinions, behaviors, or procedures despite new information or changing circumstances.