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Process-focused layouts tend to sacrifice all of the following except?
Q11: Workforces should be _ to support lean
Q12: A new coffee shop has set up
Q23: A small printing business is considering the
Q52: For a single server, single queue system
Q60: Lean services focus on?<br>A) Customer needs<br>B) Shareholder
Q66: Encouraging customers to use an ATM rather
Q82: Customer service performance measures should be reviewed
Q114: Assume that an assembly line has three
Q118: Separating processing requiring customer contact from those
Q128: Customer satisfaction surveys, as part of an