__________ Attributes Are Often Some Way Down the List of Service

question 66

Multiple Choice

__________ attributes are often some way down the list of service characteristics that are important to purchasers, but they are attributes by which customers see compelling differences between competing alternatives.

• A)Determinant
• B)Importance
• C)Expected
• D)Core
• E)Supplementary

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Definitions:

Economy

The large set of interrelated production, consumption, and exchange activities that aid in determining how scarce resources are allocated.

Full-Employment

Full-employment refers to the level of employment rates where there is no cyclical or deficient-demand unemployment, essentially meaning that everyone who wants to work and is able to work can find employment at the current wage rates.

Real GDP

Is the inflation-adjusted measure that reflects the value of all goods and services produced by an economy in a given year, providing a more accurate depiction of an economy’s size and growth rate.

Jobless Recovery

A period in which the economy recovers from a recession but the job market does not, leading to stagnant or rising unemployment despite growth.