Which of the Following Aspects Represent the Productive Capacity of a Service

question 33

Multiple Choice

Which of the following aspects represent the productive capacity of a service firm?

• A)Physical facilities
• B)Service-provision equipment
• C)Number, experience and expertise of service personnel
• D)a, b and c
• E)b and c but not a

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Definitions:

Virginia

A state located on the East Coast of the United States, known for its significant historical contributions to the founding of the country.

Proprietary Colonies

Colonies that were owned by individuals or groups who had been granted land by the British crown, allowing them to govern the land and its inhabitants largely as they saw fit.

Tobacco Economy

A segment of the American economy, particularly in the early colonies, heavily reliant on the cultivation and export of tobacco as a cash crop.

Maryland

A state located in the Mid-Atlantic region of the United States, notable for its rich history and as the home of the Chesapeake Bay.