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Delivering the core service as promised is often totally within the control of:
Neuroticism
A personality trait characterized by the tendency to experience negative emotions such as anxiety, anger, or depression.
Extraversion
A personality trait characterized by sociability, talkativeness, assertiveness, and high levels of emotional expressiveness.
Neuroticism
A personality trait characterized by emotional instability, anxiety, moodiness, worry, and sadness.
Unpleasant Emotions
Feelings that are typically described as negative such as sadness, anger, fear, or disgust, which are often a response to undesirable experiences or thoughts.
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