Just What Type of Training to Offer Employees

question 58

Multiple Choice

Just what type of training to offer employees

• A) is obvious
• B) is sometimes difficult to determine
• C) depends on the service-failure rate
• D) depends on where in the delivery system the employees are located

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Definitions:

Norms

Established standards of behavior or guidelines that are considered normal within a society or group.

Performance Provisions

Clauses within a contract that define the standards and conditions for performance by the parties involved.

Time for Delivery

The specific period within which goods or services must be delivered as stipulated in a contract.

Reasonable Time for Inspection

A legally acceptable period allowed for a buyer to examine goods to ensure they conform to the contract terms.