Technology Has Increased the Speed at Which We Collect Customer

question 41

Multiple Choice

Technology has increased the speed at which we collect customer intelligence and disseminate product information,and it allows salespeople to add value for their employers by doing which of the following in addition to selling to customers?

• A)distributing information to competitors
• B)gathering information on the marketplace
• C)purchasing from vendors in adjacent industries
• D)developing sales training programs for external clients
• E)performing marketing and strategy functions

---

Definitions:

Abrupt

Sudden and unexpected, often with a sharp or steep transition.

Undermine

To gradually weaken, damage, or destroy something, often in a subtle or covert way.

Task-Oriented

Refers to a focus or approach that prioritizes the completion of specific tasks or objectives over interpersonal relationships or emotional considerations.

Well-Defined

Clearly outlined or specified, leaving no room for ambiguity or confusion.