When a Sale Is Lost,it Is Important to Review the Chain

question 71

Multiple Choice

When a sale is lost,it is important to review the chain of events because:

• A)a client that has been lost once will be lost again
• B)the sales manager must take disciplinary action against the salesperson
• C)the salesperson should determine how to retaliate against the competition
• D)the salesperson will be able to learn from mistakes
• E)the client must decide to offer referrals

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Definitions:

Practices and Policies

Established methods of action and formal guidelines within organizations or societies.

Modernization Theory

A social science theory that posits the transition from traditional to modern societies involves systematic development in areas like industry, technology, and governance.

Dependency Theory

A theoretical perspective that suggests economic development of countries is linked to their dependence on more developed nations, often describing how resources flow from a periphery of poor and underdeveloped states to a core of wealthy states.

Compare and Contrast

A method of analysis that identifies similarities and differences between two or more subjects, objects, or ideas.