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A(n)________ strategy is a carefully conceived plan that will result in maximum responsiveness to customers.
Resolution
The act of resolving or settling conflicts, issues, or storylines, typically bringing closure.
Suggestive Selling
A sales technique where the seller recommends additional products or services to customers based on their current purchase intentions or past buying habits.
Formula Selling
A structured sales technique where the salesperson uses a predetermined set of steps or a script designed to lead a potential customer to make a purchase.
Adaptive Selling
A sales technique where the salesperson adjusts their selling behavior based on the nature of the sales situation and the customer's needs.
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