Which of the Following Is True of Eye Contact During

question 3

Multiple Choice

Which of the following is true of eye contact during a sales call?

• A)Looking at papers in your briefcase indicates to the customer that you are listening.
• B)Nodding constantly indicates sincere interest in a customer.
• C)Eye contact is one of the best ways to say"I'm listening."
• D)A fleeting glance at notes is insulting to the prospect.
• E)A prolonged,direct stare is reassuring.